Privacy Policy

Welcome to UnoTravel, your trusted travel service provider for air ticketing and hotel reservations.

This Privacy Policy outlines how UnoTravel ("we", "our", "us") collects, uses, discloses, and safeguards your personal data when you visit our website https://unotravel.in (the "Service") and use our travel-related services.

By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Service.

Definitions
Service – The travel services provided by UnoTravel through https://unotravel.in, including air ticket booking, hotel reservations, and related offerings.

Personal Data – Any data relating to an identified or identifiable individual.

Usage Data – Information collected automatically through use of the Service.

Cookies – Small files placed on your device to enhance your browsing experience.

Data Controller – UnoTravel, who determines the purpose and means of processing your Personal Data.

Data Subject – Any individual whose Personal Data is processed.

User – You, the individual using our Service.

Information We Collect
We collect several types of information to provide and enhance our travel services.

Personal Data
We may collect the following:

Full name

Contact information (email, phone number)

Travel preferences and history

Billing and payment information

Government-issued ID/passport (where required for bookings)

Address, city, state, postal code, and country

Usage Data
Collected automatically and includes:

IP address

Browser type and version

Pages visited, time spent, device identifiers

Location Data
Used to tailor search results and offers; collected only with your permission.

Cookies and Tracking Technologies
Used to improve user experience, enable booking features, and support remarketing.

Types of cookies include:

Session Cookies – for core website functionality

Preference Cookies – to remember settings

Security Cookies – for fraud prevention

Advertising Cookies – for personalized marketing (opt-out available)

Other Data
May include demographic or travel-related information you choose to provide, including loyalty program numbers, frequent flyer numbers, or emergency contact details.

Use of Data
We use your information to:

Book flights and hotels on your behalf

Send booking confirmations and travel alerts

Provide customer support

Improve and customize the user experience

Offer relevant travel deals and recommendations

Comply with legal obligations and resolve disputes

Data Retention
We retain your data only as long as necessary:

Booking and transaction data: retained for legal and service recordkeeping

Marketing preferences: retained until you opt-out

Usage data: typically retained for a shorter duration for performance analysis

Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. By using the Service, you consent to such transfers, including to our servers located in India.

Disclosure of Data
We may disclose your information:

To airlines, hotels, and travel partners for booking fulfillment

To service providers and contractors for technical support and analytics

In connection with business transactions like mergers

If legally required or to protect our legal rights

Data Security
We implement appropriate safeguards to protect your data. However, no online service can guarantee 100% security.

Your Rights Under Indian Law
As a data subject under Indian data protection laws, you have the right to:

Access and correct your data

Request deletion or restriction of your data

Object to data processing

Withdraw consent

Receive a copy of your data in a portable format

To exercise these rights, contact us at info@unotravel.in.

Third-Party Services
We may use:

Analytics tools to understand usage

Marketing tools for remarketing campaigns

Payment processors to handle bookings securely (we do not store card data)

Links to Other Sites
Our Service may contain links to third-party travel resources. We are not responsible for their privacy practices.

Policy Updates
We may update this Privacy Policy periodically. We will notify you of changes via our website and/or email. Continued use of the Service after updates indicates acceptance of the revised terms.

📧 info@unotravel.in
Ph No. 0124-4996280